NCC Ranked Third Best-Performing Federal Agency in 2026 Public Service Assessment

Katsinatimes 

The Nigerian Communications Commission (NCC) has been ranked the third best-performing Federal Ministry, Department and Agency (MDA) in the 2026 Public Service Reforms Performance Assessment conducted by the Bureau of Public Service Reforms (BPSR).

The Director of Public Affairs at the NCC, Mrs Nnenna Ukoha, disclosed this in a statement issued on Monday in Abuja.

According to the statement, the ranking followed a comprehensive assessment of Federal MDAs using key performance indicators, including the Self-Assessment Tool (SAT), Freedom of Information (FOI) Compliance Score, Fiscal Transparency and Integrity Index, as well as official website performance.

The assessment placed the Nigerian Investment Promotion Commission (NIPC) in first position, while the Nigerian Export Promotion Council (NEPC) emerged second.

The BPSR said the annual ranking recognises government institutions that have demonstrated excellence in public service reforms, transparency, accountability and efficient service delivery.

The statement added that, in addition to the institutional awards, 20 outstanding public servants from the federal, state and local government levels were honoured for exceptional leadership and excellence in public service.

Receiving the award on behalf of the Commission, the Executive Vice-Chairman and Chief Executive Officer of the NCC, Dr Aminu Maida, described the recognition as an encouragement for public institutions to sustain reforms aimed at improving service delivery.

Represented by the Executive Commissioner, Technical Services, Mr Abraham Oshadami, Maida said the award affirmed that the Commission's ongoing reforms to strengthen transparency, accountability and consumer-focused regulation in the telecommunications sector were yielding positive results.

He noted that the recognition reflected the NCC's commitment to improving service quality, transparency and responsiveness for telecommunications consumers across the country.

Maida reaffirmed the Commission's resolve to continue deploying innovative regulatory measures to enhance consumer protection and improve the quality of telecommunications services nationwide.

According to him, the NCC has, over the past two years, introduced several reforms, including the National Coverage Map, which provides near real-time information on the availability and performance of mobile networks across Nigeria.

He added that the Commission also publishes Quarterly Network Performance Reports to keep stakeholders informed about network quality, while mobile network operators have been directed to simplify tariff information to make it clearer and easier for subscribers to understand.

Maida further stated that telecom operators are now required to comply with updated Corporate Governance Guidelines designed to strengthen accountability, transparency and operational efficiency.

He said the Commission had also intensified the proactive publication of industry data to enhance public access to information and promote greater accountability across the telecommunications sector.

Speaking at the event, the Director-General of the Bureau of Public Service Reforms, Mr Dasuki Arabi, commended all participating MDAs, particularly the top-performing institutions, for their commitment to transparency, accountability and good governance.

He said the achievements reflected adherence to established public service standards and the Federal Government's ongoing reform agenda. 

(NAN)